All orders are shipped via UPS or FedEx. Once your order ships, you'll receive a shipping confirmation email from us, which will include a tracking number. Standard shipping is generally 1-3 business days (not guaranteed) and we DO deliver on Saturdays! We cannot guarantee the time frame or shipment delivery date for any shipping method, but we will try our very best to get you your broth in a timely manner.
Free Shipping: is applicable only for orders of $150 or more.
Risk of Loss: All orders are made pursuant to a shipment contract, which means that we can't be held responsible for your order once it is confirmed delivered. In order to make sure you get your delivery safe and sound and as quickly as possible, please use the tracking information we send to your email.
Order Arrival: Our broths are shipped frozen and should be refrigerated or frozen upon delivery to ensure freshness.